Reid Internal Medicine, Richmond Cardiology Associates named RHPA Practices of the Year

April 28, 2025 -- Reid Health Physician Associates (RHPA) honored its Practices of the Year during a celebration dinner held April 25 at Forest Hills Country Club in Richmond.

Reid Internal Medicine and Richmond Cardiology Associates were announced as the winners in the primary care and specialty care categories.

Now in its fourth year, the RHPA's Practice of the Year honors for primary care are based on how well practices do in three key areas: quality, patient experience, and financial performance. Specialty Care Practice of the Year is judged on financial performance and patient experience.

"Teamwork is at the heart of everything we do," said Billie Kester, Vice President of Ambulatory Care and Service Lines.

"By consistently working together, they ensure every patient receives high-quality, compassionate care. It's that commitment to each other and to those we serve that drives our success and moves us closer to our goal of improving health outcomes across the region."

Kelli Goodwin, Senior Director - Primary Care, said earning Practice of the Year celebrates the exceptional commitment teams show every day to delivering high-quality, patient-centered care.

"Reid Internal Medicine has exemplified outstanding teamwork and performance in quality, patient experience, and financial stewardship," Goodwin said. "These recognitions are a reflection of the compassionate, expert care their teams provide and their unwavering focus on improving patient outcomes every day."

Reid Internal Medicine received two honors for scoring the highest overall and quality. Reid Health Primary & Specialty Care - Brookville had the top score for patient experience. Reid Eaton Family & Specialty Care received honors for financial performance.

Tyler Evans, Cardiovascular Service Line Director, said the team at Richmond Cardiology Associates always works together to meet the needs of their patients.

"Richmond Cardiology Associates saw record numbers of encounters for 2024, with more than 3,300 new patients seen," Evans said. "Procedural volumes reached an all-time high for the group, all while maintaining excellent patient outcomes, which is a testament to the quality of the physicians, providers, and staff that we have in the practice."

Richmond Cardiology Associates' staff was named RHPA's best for financial performance. Reid Oncology Associates was the topmost performer in patient experience.

In 15 years, RHPA has grown to include more than 50 primary and specialty care practices across Reid's eight-county service area with some 265 providers and more than 800 total employees.

"RHPA's growth has been driven by our deep commitment to meeting the evolving needs of our communities," Goodwin said. "We've expanded not just in size, but in the range of services we offer and the strength of our team, always guided by Reid Health's mission to lead our communities to well-being, one person at a time."