February Ambassador ‘a true example of what a supervisor should be’
Candy Smith, Accounts Receivable
Feb. 5, 2024 -- Each year, the Accounts Receivable Department at Reid Health adopts a family in need for Christmas, and Candy Smith loves to do the shopping.
"It's more important to give than to receive," she said. "It's a special time to show others love and to bless our fellow employees in a small way, anonymously. It lets them know others think their family is important and they matter.
on Black Friday, seeing how far we can make the money go, and the excitement of
buying for kids brings a lot of joy to myself, my husband, and our daughter."
kindness, sense of generosity, and caring that led to Smith being named Reid's
Ambassador for February.
supervisor in Accounts Receivable, has worked at Reid for 24 years, with all
that time coming in the same department.
with many different people, and our area has always been a family atmosphere,"
she said. "We root for one another, we pray for each other, and want everyone
to succeed. It's never been a chore to come to work because I know I had a good
support team to get the job done."
praise Smith's ability to track down solutions to problems when they arise and
to do it all with a positive attitude.
helpful and always willing to assist with a smile," one person said. "If she
doesn't know the answer, she knows how to get the answer. She has the same
enthusiasm, energy, and smile for patients as she does her co-workers."
"Candy is a
true example of what a supervisor should be," another colleague said. "She's
always available for us with questions we might have. She works right with us."
fails to tell us how much we're valued and what a great job we're doing," another
"I've worked with many different people, and our area has always been a family atmosphere. We root for one another, we pray for each other, and want everyone to succeed. It's never been a chore to come to work because I know I had a good support team to get the job done." -- Candy Smith, Reid Health's February Ambassador
native, Smith still lives in the community with her husband, Brad, and their
daughter, Cameo. She's a big fan of the Indianapolis Colts, and the family
loves to watch and attend motocross and supercross races, never missing an Indy
Supercross event. She also enjoys attending concerts and traveling.
enjoyed Accounts Receivable and the challenges it creates," Smith said. "Healthcare
is costly and stressful for patients, so it's important we do a good job on our
end to help alleviate some of that stress and prevent them from receiving
"Being a supervisor
now, I hope to share my experience with my team through training and everyday
interaction, hoping they realize this is more than just a job. We're the
end of the patient's journey with their services, and it's important for them
to know we're doing all we can to complete the process."