A very pleasant visit!
Very professional staff, always ready to serve us. Discussed the results with both of us. Positive and polite. Thanks to all the staff for taking care of us.
Very thorough, thoughtful and attentive
I have had excellent service the whole time I have been going there.
I wish this Reid group of Drs were able to stay in New Castle. I don't like going out of town for appts. They are very nice. Thank you
I have seen the regular ENT also and all the experiences have been wonderful
It was an EXCELLENT visit. The Dr was very attentive and answered every question we had.
My only complaint is how long it takes to get an appointment.
Everyone was very courteous and knowledgable..
Dr. Ulrich was very knowledgeable & professional! Was happy to have her.
I was ask about the online portal. If I had it. But was given no info for this. Both doctors that I seen did a great jod
Everyone is very friendly and attentive at this office. I was comfortable and had a great experience; I would highly recommend Dr. Ulrich.
Very prompt and professional!
Appointments are way too far out when you have an issue that needs resolved it is hard to wait so long.
Alex is so sweet and caring! She even gave my daughter stickers and toys to play with while I had my hearing checked! Definitely recommend!
The staff was very nice and respectful. Dr. Jetmore made sure I had no other questions and made sure I understood what was going on and my options.
The employees from the desk and in the office was very professional and kind , polite and listened to me and any concerns that I had and explained what they was doing during my hearing test
Very thorough and it a very timely fashion.
This was my first visit. I was ok with my appointment today
Very pleased with this provider!
A really great experience from the reception to the Audio Tech and Audiologist. Friendly, professional, and fast. Much appreciated.
It was a good experience in a very timely manner. Didn't have to wait at all, which is the most annoying thing when you visit Doctor
Entire staff was kind and friendly.
Very good visit. Was honest about prognosis regarding hearing aids to cancel out tinnitus which I appreciated very much.
Very good service.
Everyone in that office was genuinely kind. It was a joy to meet them all.
She was very friendly and made me feel very comfortable. She seemed very knowledgeable about my situation. She was great! And the woman who checked me in at the window was also very friendly and smiling. I appreciated that because that is not always what happens at other offices.
Dr. Ulrich is a perfect combination of professionalism and personality.
Excellent
Dr Ulrich is always courteous, professional and personable. Appointments start on or before their scheduled time. I trust her implicitly and recommend her highly. Thanks
I was seen in a timely manner . All questions I had were answered completely. I was very pleased with my care
Dr. Ulrich is just the best. Capable, kind and funny.
Explained things well.
Very nice and professional.
She was a new doctor to me. Really nice person.