Very nice staff members ! Very compassionate in a very difficult medical condition! Will definitely recommend them to my family and friends !
Super fast office visit!!
They always listen carefully to my concerns and needs
Very professional.
I w a having a procedure that I wasn't sure of what to expect. Everyone thing was explained to me so I would know what would take place. It helped me to feel more comfortable. Everyone attending to me was very professional and nice. Thanks to everyone.
Staff is very pleasant.
I am and always have been confident and secure in the diagnosis, treatment and care of Dr. Smalley.
Staff was very friendly and helpful
Chris & staff were wonderful!!! Very kind and felt confident with their care!!!
It was what it was. Dr. Smalley did seem pleasant and somewhat informed. I suppose that his not wanting to see for a year could be interpreted more ways than one.
IN my case surgery was possibly the best option. Anxious
Satisfied
did not have to wait
Kind and friendly providers.
The office team was very nice and friendly.
Thank you for having respect.
Dr Smalley..was very on point with my visit and did very professional job.. also, well mannered and yet kind with the appointment! Secretary was also very informative and nice too!
Very interesting
Very quickly and smooth visit today. Had multiple people helping with the process and I was in and out in no time. Everyone was very friendly. It was nice to have an appointment time and actually be seen at or before that time as I arrived a few minutes early and was taken back almost immediately. I was back to work within same hour I left work. Great experience today.
Easy quick in and out. Courteous staff.
If not needing a urine specimen, the appt wad not necessary.
All were great
It was overall a very pleasant experience.
Dr Smalley and his team was professional but made you feel that they care and concern for your wellbeing.
All the Ladies who Checked me in before I was with Doc Smalley ... were Great ! !
I loved the care and caring ladies that helped me.
Was early for appointment and got in early to see doctor
I was satisfied with our conversation.
Relatively short appointment but good and good results.
exceptional care and attention
He was very knowledgeable and very friendly
It was a very good experience and overall is not nothing I can think of obviously I would love to not have health problems!
Very friendly and professional
Always had staff that seemed as though they enjoyed their work.
The MA who roomed was extremely thorough about verifying my medical history and medications in my chart. This is something that should be done at every visit but really is skipped. Dr. Smalley the PA was fantastic. I had never met him before but would go see him for all my care if I could. Top notch visit!
It's hard to know how to answer all the questions in just one appointment
Great visit today at Reid...... All were great from the minute I walked in the door. A pleasant experience.
Very professional, dedicated staff.
All the doctors and nurses i come in contact are very professional and knowledgable.
All of the staff that I met from checking in until I had a new appointment for my next appointment was very professional.
Seeing as this was my annual checkup, thought that some pre-testing would have been done. Such as PSA, urine, etc.
It was as good as it could be
Everyone was so kind and respectful
Everyone was just wonderful, and I appreciate you all so much. Thank you for helping me through this! xxx
Jesse is so calming! Sarah deserves the best! Christopher Smalley is is beyond great!
Nurses were professional and good at their job
It's no surprise, but Reid needs more urologists. OK
The Question regarding "Illness or Injury" was answered "No" because a Not Applicable was not available. Front Desk personnel was helpful and efficient. Nurse and Doctor both friendly and I felt at ease in conversation.
Reid Urology taking very good care of me, thanks
Chris was great! Your lucky to have him. And the medicine the Doctor put me on was a game changer for me in a positive sense.
I already told one of my friends about this doctor thinking
Was not comfortable with Dr. He kept looking down at my chest and did not answer any of my questions of my ultrasound or CT scan...I have no clue why he was even there was not worth my time I didn't learn anything felt very uncomfortable and just not heard.
Reid has always treated me with the upmost respect Doctors and nurses are great
Great provider. Wonderful bedside manner. Listens well. Open to patient's opinion on care and works to develop a workable care plan.
Dr. Smalley was a very personable doctor and individual. The nurse, I believe her name was Jesse, was also very nice.
Everyone was Awesome!!
I dont like the fact that Reid is getting rid of the people helping me in with a wheelchair. Im disabled can't walk. My wife has a bad back and my wheelchair is heavy
Very happy with this doctor and his staff
I enjoyed the time I spent with my provider and his team ??
Quality customer service excellent.
Awesome
Jessica and Leslie and Chris are always so pleasant with every visit. Kind and caring staff in the entire office.
Dr smalley is very easy to talk to and explains everything so that you understand
Very friendly and courteous staff.
Staff and provider were very friendly and attentive to my needs.
Good experience.
It seemed a bit odd that I had to drive into Richmond for this.
In and out in a timely manner
I'm very happy with Dr Johnson and have a follow up with him instead. Next time I will just wait to see Dr Johnson
I interacted with 10 or 12 folks of yours today, every single one was an absolute delight! Thanks Reid! You have wonderful people!
Office staff helpful, genuinely a pleasure to work with. Leslie, Ruth and Catelyn especially.
Always excellent care from everyone in Urology. Thanks!
I felt unheard and over looked during my visit. He spoke very very fast and was overwhelming. I left my appointment very stressed and confused. I felt more of a nuisance. He was very concerned with how i was going to pay for my testing, and told me to shop around several times even though i told him numerous times i have full coverage insurance. He also used a very unprofessional word that I took high defense too. The word was not needed in context to the sentence he spoke. I would not return, if I didn't desperately need to get better.
They were very professional I look forward to receiving excellent medical care from this office.
Very clean and professional all the way around
Chris Smalley did an excellent job yesterday. He was patient, caring and kind. Leslie also did a great job for me and immediately put me at ease. Instructions were clear and concise. I have been consistently impressed with the care I have received from Dr Johnson (who exhibits all the traits one looks for in a doctor) and his associates. It is most appreciated. Thank you, xxx
DR. Smalley tried to make the visit as smooth and easy as possible! And light as possible..even though it definitely is serious and worrisome!
Very friendly and knowledgeable about what was wrong with me and my options, which we both decided on the best plan of action together.
Dr and staff were very friendly. Got me in and out in an awesome time. Will definitely continue to see them in the future.
Lady assistant, I think Lelsie, was great.
Thanks to Reid and your Doctors xxx is still here and good health as a allmost 81 year person. xxx has allways gone to Reid.And Reid doctors for her health even when we had a hospital and doctors here. Thanks to JESUS and Reid the hospitals here in Connersville are now Reid as well. Thanks to (all at REID) FOR BEING HERE FOR US . WE are sorry it took so much time to do this. Where we live we can't down load things on our phone.again thank youall
Under staffed takes too long to get scheduled in for a procedure
I saw a Nurse Practitioner and nurses and office staff today. They were all very professional and kind. My visit couldn't have gone any better. Thank you
Kind, caring, friendly, knowledgeable, listened, considerate...
The Nurse as well as the Dr. was quite pleasing during this appointment.
Completely satisfied with service.
Very Great / Helpful / Polite ...the People I talked to ...
Great individual
I think they do an excellent job. They have always answered my questions and when I call for something they are very helpful.
Very satisfied with my care
Timely and professional medical service.
Felt rushed.
My LPN was very nice.
Great Doctor and Staff
Chris Smalley and the urological staff are professional friendly and show concern and cooperation at all times.
Was glad to meet the Doctor and staff and look forward to follow up visit
The staff of Dr Johnson were phenomenal with my brother who is mentally handicapped
the staff does not listen running short on time got to get to the next $$$$$ maker.
Dr Smalley was direct and to the point I like that , didn't have to read between the lines .. thanks
Simple and efficient
I am seeing a urologist as a preventive measure. All the males on both side of my family have prostate cancer. (10 people) therefore i need to establish a relationship of trust with a urologist who at some time will need to take action on my future cancer. I explained this to my urologist at my first visit. This was my secons visit and I was seen by a physician assistant not my dr. The appointment was made with the urologist and no notification was given that I would be be seeing a physician assistant. I am considering changing urologist if I cannot trust him to even be there for an appointment.
Disappointing. I had been treating the symptoms of this issue, over active bladder, for over 10 years. I was hoping with seeing a specialist, I would receive some specialized treatment or cure. Instead, I was just instructed to increase my current med to see if that helps my symptoms.
Some tests were transferred from another doctor, I had to remind my PA that these documents were in the office's possession for discussion, he seemed unaware of these, but other than that everything went well
Great experience - the doctor, nurses and staff gets 10 stars
Dr Smalley is very professional and polite He listens to you and my concerns
They did a great job for me.