Reid Health Urgent Care centers receive national accreditation
Reid Health's urgent care centers in Indiana and Ohio have received national accreditation from National Urgent Care Center Accreditation (NUCCA), a distinct achievement that recognizes the organization's compliance and commitment to safety and highest quality of care.
Reid Health Urgent Care centers include:
- Reid Health Urgent Care -- Richmond, 1501 Chester Boulevard
- Reid Health Urgent Care - Connersville, 1471 East State Road 44, Connersville
- Reid Health Urgent Care -- Eaton, 109B East Washington-Jackson Road, Eaton, OH
The urgent care centers provide walk-in, convenient access for the care of acute, non-life-threatening illnesses and minor injuries. Each facility has laboratory and X-ray services and is staffed by licensed providers available to manage non-emergent medical conditions and perform minor procedures.
"This recognition is the culmination of a
rigorous process to demonstrate Reid Health Urgent Care's alignment with
national industry standards on various areas of patient care," explained Macy
Sarno, M.D., with Reid Health Urgent Care. A representative from NUCCA
conducted an on-site comprehensive review of the urgent care's compliance with
standards which include: infection control and prevention, health information
privacy and management, patient rights and responsibilities, governance and
administration, professional development, quality assessment and improvement,
physical environment, and scope of services provided.
is a voluntary process, it is a worthy endeavor as it helps provide guidelines
for better workflow and patient experience. "When we started this process, our
goal was to streamline our operations such that our patients get the same level
of efficient service and quality of medical care according to best practice
standards at all of our urgent care locations," Dr. Sarno pointed out. "The
measures set forth by NUCCA helped us validate our processes that worked well
and gave us a framework for areas that needed improvement."
John Hawrot, M.D.,
Reid Health Urgent Care Medical Director, noted "with this accreditation, we
want to show our patients, medical colleagues, the community, and the broader
healthcare industry that we are committed to providing high-quality care and
safe, convenient, and cost-effective service that they can trust."
About National Urgent Care Center Accreditation: National Urgent Care Center
Accreditation is an independent, non-profit organization recognized by leading
medical networks to provide accreditation to properly qualified urgent care
centers throughout the United States. The National Urgent Care Center
Accreditation (NUCCA) Program accomplishes the accreditation of urgent care
centers by setting standards, measuring performance, and providing consultation
and education where needed.