November Ambassador steps in to help coworkers
The November Reid Health Ambassador is known for going the extra mile for his coworkers, especially due to the impact of the COVID-19 pandemic on his department.
Darren Roberts, Patient Financial Services, stayed in the
office when many coworkers were temporarily moved home, gladly taking on extra
duties not directly related to his job as an Insurance Follow-up Specialist, such
as faxing, printing, mailing and copying for others.
"Darren goes above and beyond to make sure our department is
running smoothly," wrote one nominator. "He never complains and is always
willing to help." Others described him as "super kind" and "a gift to the
department" because of his willingness to help.
Roberts has worked in Patient Financial Services since
joining Reid Health three years ago. He has a degree from Ball State in Music
Education and also a master's in School Administration from Miami University.
Before joining Reid Health, he worked as a manager for Work One.
The Richmond native is married to Lucinda Roberts, who works
for Centerville-Abington Schools. Their son, Miles, is in the 9th
grade at Richmond Community Schools. Roberts is involved in Bible Study
Fellowship and plays bass guitar on the Christ Presbyterian Church worship
team. His hobbies include teaching himself guitar, listening to and learning
about music, and learning about card magic and magicians.
He says he's thought of as being pretty quiet at work, but
"once you get me talking in front of a group, it's hard to get me to stop
He appreciates the culture at Reid Health. "I believe Reid
genuinely cares about its employees as much as it cares about our community,
which is what I really appreciate about it. My PFS coworkers are a truly great
team to work with each day and deserve this award as much as, or more, than I
do. Their contributions to Reid Health are more important than people realize."