Café at Twelve HundredCatering
The Reid Cafe at Twelve Hundred Catering service provides a range of options, from dinners to heavy snacks and more. Our services are available for both on-campus and off-campus events.
Safe Pathways
Here at Reid Health, safety is a priority, that's why we offer both curbside pickup and contactless delivery for your catering orders. Safe Pathways contactless delivery features guaranteed delivery within 15 minutes of your event. All ordered items will be brought in disposable pans and lids. Catering will provide all single use utensils and paper goods. Plastic chafing racks are available for $10 each set and come with a flameless heating source that provides heat for up to 45 minutes.
Room Reservation
The first step in planning your event is to make a room reservation through the Innovation Center at (765) 983-3094. Details concerning the estimated number of guests need to be given at this time.
Seating
Seating will generally be at rectangular tables that seat 8-12, unless room capacity seating is needed and/or unless requested. Special seating diagrams with numbered tables are available if there is to be assigned seating.
Menu Selection
For special events, your menu needs should be discussed with the Catering Coordinator and finalized at least three weeks in advance; otherwise some selections cannot be guaranteed. Telephone (765) 983-3022 for an appointment to review your special needs, number of guests, and serving time. Menu prices do not include state sales tax, delivery charges, special fees for services and rentals, or other specialty items.
Both internal and external catering requests may be sent through the Reid Catering Form. Fill out the information requested and the request will be sent to Food & Nutrition Services for processing. Requests need to be completed at least two weeks in advance if request is for more than 25 people. Events with less notice will be accommodated only if adequate staff and supplies are available.
Any request for catering must be received before 3:30 p.m. and at least 72 hours in advance (3 business days) of the event if less than 25 people. Larger catering events that require FULL SERVICE, will require 5 business days advance notice.
Any price quotation given more than three months in advance may be subject to a proportionate increase to meet increased cost of foods, beverages, and the cost of operation existing on the date of the scheduled function. Once contracted, prices will not change.
Food/Beverage Policy
No food or beverage may be brought into Reid Hospital without special permission of the Innovation Center.
Decorations
Generally, decorations may be provided by the client if coordinated with our department in advance and may not be affixed to walls, floors, ceiling, or lighting of the rooms with nails, staples, tape or any other substances that may cause damage or leave a residue. We will assist you in ordering fresh floral arrangements if desired.
Linens
White tablecloths or white napkins are provided for food functions at no cost as requested. Special colors, sizes, or round linens are available at an extra cost.
Banquet or Food Service Reservations (outside catering)
Book your date, estimate your attendance closely and plan your menu for your special event with as much notice as possible. Minimum notice on most bookings is two weeks for outside catered events.
Guarantee
No later than three working days (72 hours) in advance, you must notify Food & Nutrition Services of your final "guaranteed" count of guests, not subject to reduction, for which you will be charged, even if fewer guests attend. You will be billed for the final guaranteed number or the number of meals actually served, whichever is greater. Substantial increases in the final guarantee above the original or revised estimates may alter menu selection availability.
Cancellation/Penalty
Cancellation notices of less than 24 hours will result in 75% of the price being charged.
Security
The hospital shall not assume responsibility for the damage or loss of any merchandise or articles left in the function rooms or hallways.
Prices will not be increased once contracted; however, prices herein are subject to change without notice.
Payment
Payment of charges for this event will be made within 30 days of billing presentation. In the case of questions about billing detail, such questions will be sent in writing to Food & Nutrition Services - Catering Department at Reid Hospital immediately upon receipt of the billing, in order that such questions may be resolved within the 30-day period allowed for payment.
In the event additional action is taken in collecting the total amount due the hospital, court costs, attorney fees and collection costs will be added to the outstanding balance of the account.
Off-premises Catering
Complete catering services for receptions, teas, retirements, picnics and meals are available.
Thank you for choosing Reid Health for your catering needs. We look forward to serving you! Telephone (765) 983-3000, ext. 3133 for an appointment to review your special needs, number of guests, and serving time.