Quality & Recognition

Our Quality and Awards list includes:

2016

Baby-Friendly® Designation:  This prestigious international recognition was granted in August. Besides a focus on breast-feeding, the designation also emphasizes the importance of immediate “skin-to-skin” contact with mom at birth.  Baby-Friendly USA is the U.S. authority for the implementation of the Baby-Friendly Hospital Initiative (BFHI), a global program sponsored by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). The initiative encourages and recognizes hospitals and birthing centers that offer an optimal level of care for breastfeeding mothers and their babies, along with other efforts to make the birthing experience ideal for mothers, babies and families.

MostWiredLogo_Color_RMost Wired Hospitals: Reid has again been recognized as one of the nation’s “Most Wired Hospitals,” according to results of the 18th annual HealthCare’s Most Wired™ in a study released this month by the American Hospital Association’s Health Forum.

2015

WCA_Cancer_Care_2015Women’s Choice Award for cancer care: Reid Health has received the 2015 Women’s Choice Award for America’s Best Hospitals for Cancer Care, signifying its commitment to providing an extraordinary health care experience for women and all patients, according to the Women’s Choice Award organization. Reid is among a group of 331 hospitals nationwide to earn this award. Honorees are recognized for meeting the highest cancer care accreditation standards of the American College of Surgeons Commission on Cancer, achieving excellence in clinical performance in regard to patient safety measures, and having a high recommendation rate, an indication of strong patient satisfaction.

Consumer Reports for Infection Prevention: Reid Health Hospital is among the nation’s top 16 hospitals for infection prevention, according to a study released by Consumer Reports. The 16 are recognized in the September issue of the magazine, which includes an in-depth story about hospital safety and infection in a review of more than 3,000 U.S. hospitals.  (Full story)

Most Wired Hospitals: Reid was again recognized as one of the nation’s “Most Wired Hospitals” in a study released July 10, 2015, by the American Hospital Association’s Health Forum. This is the eighth time Reid has received the recognition, which highlights the use of technology to connect care providers and patients and provide the highest quality of care by integrating information to improve care.

“A” grade in the Spring 2015 update to the Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog.

Reid achieved the highest possible infection prevention rating in a recent survey by the Consumer Reports Health Ratings Center—one of only 37 hospitals in the country to do so. In Indiana, Reid shared top honors with Franciscan St. Anthony Health in Michigan City for having the top Consumer Reports score among the state’s 121 hospitals.  Consumer Reports evaluated about 4,000 U.S. hospitals for their success in avoiding bloodstream, surgical site and catheter-associated urinary tract infections. The ratings included information on each of those types of infections, and combined them into an overall infections rating that reflects a hospital’s ability to prevent infections.  According to the Centers for Disease Control, there were an estimated 720,000 hospital-acquired infections in U.S. in 2011. That’s one in every 25 patients. Even more worrisome: about 75,000 people a year die because of those infections.

2014

Consumer Reports Health Ratings Center gave Reid the highest possible infection prevention rating in a recent survey, one of only 37 hospitals in the country to achieve this rating. Consumer Reports evaluated about 4,000 hospitals for their success in avoiding bloodstream, surgical site and catheter-associated urinary tract infections. Full story

American Diabetes Association The American Diabetes Association (ADA) recognized the Reid Diabetes & Nutrition Education Program for its high-quality education programming. The recognition is valid for four years and honors high-quality education programs that are designed to help diabetics manage their condition effectively. Reid has held the distinction since 2001. Full story

“A” grade in the Fall 2014 update to the Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog. Full story

Quality Oncology Practice Initiative (QOPI®) Reid Oncology Associates recognized by the Quality Oncology Practice Initiative (QOPI®) Certification Program, an affiliate of the American Society of Clinical Oncology (ASCO). The QOPI® Certification Program provides a three-year certification for outpatient hematology-oncology practices that meet the highest standards for quality cancer care.

Consumer reports ‘safety score’ report. Reid is one of the two Indiana hospitals that received the highest “safety score” in the state and is in the top two percent nationally in a review by Consumer Reports of hospital safety. April 2014.

VHA Central – Partnership for Patients. Centers for Medicare and Medicaid Services initiative begun in 2011 with the goal of reducing patient harm by 40% and reducing readmissions by 20%.

VHA Central – Peak Award. Achieved and sustained excellence in clinical performance, patient experience and supply chain management.

“Vision” Award. Indiana Lions Eye Bank. Awarded May 2014 for efforts in 2013.

Most Wired Hospitals. Reid again recognized as one of the nation’s “Most Wired Hospitals” in a study released in the July 2014 issue of Hospitals & Health Networks magazine. This was the seventh time Reid has received the recognition, which highlights the use of technology to connect care providers and patients and provide the highest quality of care by integrating information to improve care.

“A” grade in the Spring 2014 update to the Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog.

2013

Emergency Center of Excellence from Emergency Excellence, an organization specializing in emergency department benchmarking.

“A” grade in the Fall 2013 update to the Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog.

Blue Cross Blue Shield Quality Distinction for Joint Replacement

Blue Cross Blue Shield Quality Distinction for Spine Care

Center for Advanced Recovery (CARE) Designation for joint replacement

  • Thomson-Reuters 100 Top Hospital, 2011. The survey put Reid in the top 3% nationally of almost 3,000 hospitals and in the top 2% of the medium community hospital category, which included more than 1,000 facilities.
  • Reid Heart & Vascular Center’s heart surgery program received in 2011 the highest rating from the Society of Thoracic Surgeons (STS), putting the Reid program in the top 12% nationally.  second year in a row for this award.
  • Top tier of all hospitals nationwide in the 2009-2010 Hospital Value Index, which pulls and evaluates data from about 4,500 hospitals in the United States:
  • 2009-2010 Hospital Value Index: Best in Value awards with high marks in quality, affordability and efficiency, and patient satisfaction as follows:
  • Best in Value: Quality, Affordability & Efficiency and Satisfaction
  • Best in Value: Superior Quality Merit Award
  • Hospital Value Index: Top 100 Hospital
  • Hospital Value Index: Best in Region (in top 13 in a six state area)
  • Hospital Value Index: Best in State (No. 1 in Indiana)
  • Central Region VHA Peak Award for clinical quality, April 2010
  • In the top 10% national or better than expected in Medicare Quality Indicators for care in heart attack, heart failure, pneumonia and surgical care/infection prevention.
  • Ranked in the top five in Indiana for all quality measurements for Heart Failure, Heart Attack, Pneumonia and Surgical Care by HealthInsight.
  • 2009 VHA Award for Excellence and Superior System Performance in patient care.
  • 2009 Recognition by the Agency for Healthcare Research and Quality for systems that address surgical complications and infection
  • 2009 Blue Distinction Center for Spine Surgery and Blue Distinction Center for Knee and Hip Replacement, Programs in Clinical Excellence, Blue Cross/Blue Shield.
  • 2009 Bronze Award, Indiana Organ Procurement Organization
  • Surgical Quality of Care rated in the top 3% nationally in 2008 by a national private foundation that promotes and recognizes improved quality in hospitals nationwide
  • 2008 National Hospital Organization (VHA) Award for Clinical Excellence in rapid response teams and pneumonia care; Strive for Perfection in Heart Failure and Surgical Care
  • 2007 VHA Leadership Award for AMI, surgical infection prevention, pneumonia and rapid response teams.
  • 2006 VHA Leadership Award for excellence in treatment of AMI, heart failure and surgical infection prevention
  • 2005 VHA Leadership Award for clinical excellence in treatment of AMI
  • National “Most Wired” Award in 2004, 2006, 2007, 2008, 2009 and 2010 from Hospitals & Health Networks ‘Most Wired’ survey

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